FAQ

Why offer you a service from 9 Euros ?

Perhaps we are planning to make the world better ? No, not really, its rather that we want the best for your photos.That is why we offer you this service as a real entertainment for us. Communicating is a true pleasure and we want, through this site, to offer you the possibility of benefiting from having your photos professionally retouched.

 

You resend the retouched images to an email address ?

Be careful as we send you the retouched images to the email address that you have given us. Please make sure that your inbox contains enough free space to recieve them !

Which resolution for your photos?

Please make sure that the resolution of your photos is not less than 1024 pixels and that the size of your photos is between 200 kb and 10 mb maximum.
The quality of your photo must be the best possible – with a resolution of at least 1024×768 px (no photos from mobile phones) and clean.

The file name

Pay attention to the naming of your files; if they have special characters or spaces, we cannot retouch them. To avoid this, you can just rename your photos.

Which format to use for your photos?

You can send us your photos in JPG, TIF or BMP. For the other formats, we will need to consider each one on an individual basis.

How long does retouching take?

The Basic Pimp photo retouch is free for all. A delay of 8 working days may however be necessary for the retouch. Normally it takes 5 days for a ClassicPimp and 2 days for the PremiumPimp.

 

Can you make commercial usage of your retouched photos ?

If you profit from the photos that we have retouched, we charge you a fee for the retouching. If this is of interest we can give you a quote.